Refund Policy

  • The product must be returned within 30 days of receipt to receive a full refund.
  • Item must be returned in the original packaging.
  • Vehicles that appear used or damaged will not be accepted for a refund. 
  • Bird will provide a shipping label and will cover the cost of shipping for domestic returns in the U.S.
  • Contact Bird at shop@bird.co to request a shipping label for return.
  • Bird is not responsible for the package until we have received it in our facility.
  • You are liable should the package get lost in shipment to our address.